Frequently Asked Questions You May Have

What is Hospice?
Who qualifies for Hospice?
What is a multi-disciplinary team?
Must someone be with a patient at all times?
How does Hospice define a "home"?
Who pays for Hospice care?
What is covered under the Hospice benefit?
Are there any out of pocket expenses?
What do I look for when choosing a hospice provider?
Is there somewhere to call if I have a problem with the service?

 

What is Hospice?

A special concept of care designed to provide comfort and support to patients and their families when a life limiting illness no longer responds to cure oriented treatments.  Hospice care neither prolongs life nor hastens death. Hospice staff and volunteers offer specialized knowledge of medical care, including pain management.  The goal of hospice care is to improve the quality of a patient's last days by offering comfort and dignity.  Care is provided by a team of specially trained professionals, volunteers and family members.  Hospice deals with the physical, emotional, social and spiritual impact of the disease on the patient and the patient’s family and friends. Hospice offers a variety of bereavement and counseling services to families.  Patients and families who choose hospice are the core of the hospice team and are at the center of all decision making.

Who qualifies for Hospice?

A person whose physician certifies the natural course of their illness and with no treatment toward cure will likely have a life expectancy of 6 months or less.

What is a multi-disciplinary team?

Physicians, nurses, aides, social workers, spiritual care givers, counselors, therapists, dieticians and volunteers. The team works with you and your support system of family and friends to develop a personalized care plan. Hospice staff respects patient wishes and helps foster communication among family members.

Must someone be with the patient at all times?

It is not necessary in the early stages of hospice care but as the disease progresses it is recommended for the comfort of the patient. Hospice can provide volunteer service to assist in the home.

How does hospice define a “home”?

Where a patient resides: the patients’ home, a family member’s residence, nursing home, personal care home and prisons.

Who pays for Hospice care?

Medicaid
Medicare
Private Insurance

What is covered under the Hospice benefit?

The services of the Multi-disciplinary team
Medical equipment
Medical supplies
Medication for symptom control or pain relief
Grief and loss counseling for you and your family
Short term inpatient care
Short term respite care
Any other Medicare covered services needed to manage your pain and other symptoms, as recommended by your hospice team.

Are there any out of pocket expenses?

The cost of hospice care is virtually non existent. Some hospices may charge co-pays but Hospice of Metropolitan Erie has a policy to not charge patients.

What do I look for when choosing a hospice provider?

Is the hospice licensed?
What types of services are provided?
What kind of support is available?
What role do the physicians and hospice play?
What does the hospice volunteer do?
How does Hospice keep the patient comfortable?
How are service hours provided?
How and where does hospice provide short term inpatient care?
Can hospice be provided in a nursing home or long term care facility?

Is there somewhere to call if I have a problem with the service?

1-800-254-5164. The Department of Health will investigate your complaint.

Please contact us if you have any questions.

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 202 East 10th Street, Erie PA 16503   |   Phone (814) 456-6689   |   ©2009 Hospice Erie